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Contact us and let’s transform your customers’ experience.
Do you have a brand you need to bring to retail?
Phone
Address
1650 McGlynn Rd, Chanhassen, MN 55317
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From idea to retail floor without managing dozens of different vendors.
Retail programs become difficult when design, engineering, production, graphics, logistics, and installation are treated as separate problems. TBG brings those decisions together.
Our teams can help you develop the idea, decide how to build it\-, prototype it, manufacture it, kit and distribute it, install it across the retail network, and support it once it reaches stores.
That means fewer handoffs, earlier visibility into cost and production constraints, and a better chance that what arrives in store matches what everyone approved at the beginning.
FAQ
How can I send files to The Bernard Group using a web browser?
Hightail Dropbox
The Bernard Group has a drop box that lets you send files to us right from your browser, no special software required. Just visit this link and follow the instructions:
How can I send files to The Bernard Group using an FTP client?
FTP SITE
You can also use an FTP client to send files to The Bernard Group. You do not need a special username or password, but we strongly recommend you use a good FTP client for Windows or Macintosh. See Client Software for some recommendations.
FTP SETTINGS
FTP Server: ftp.thebernardgroup.com
Username: anonymous
Password: none required
The location for these settings varies from client to client. Once you login, you will see an incoming folder. Please upload into this folder.
CLIENT SOFTWARE
These programs work well and are free.
Windows
Mac
Other Frequently Asked Questions – Not sure whether TBG is the right partner?
Need design help? Design Agency
Need a display, point-of-sale, or fixture built? Fixture Production
Need a national rollout? Retail Installation / Logistics
Working with Target? Target VDVP capabilities
Want proof? Case studies
Can TBG design and manufacture my retail display?
Yes. TBG can support a program from retail strategy and concept development through industrial design, graphic design, engineering, prototyping, fixture production, print, assembly, kitting, distribution, installation, repair, and maintenance. TBG already communicates most of these capabilities elsewhere on the site, but they should be summarized on the conversion page.
Can I contact TBG if I only have an idea or brief?
Yes. You do not need production-ready drawings. TBG can begin with a concept, retailer brief, merchandising challenge, existing fixture, or approved design and determine the appropriate path to production.
Can TBG handle national retail rollouts?
Yes. TBG publicly describes national rollout capabilities spanning fixture production, assembly, kitting, warehousing, distribution, and installation.
Does TBG work with major retailers?
TBG should name relevant retailer experience where permission allows. Its current site already describes work supporting Target as a VDVP partner and Best Buy retail programs.
What information should I have before contacting TBG?
Tell us the retailer, approximate number of locations, product or assortment, fixture/display type, desired launch date, and where you are in the process. If you don’t know all of those yet, that’s okay.
Who can take my retail display from prototype to 50 / 500 / 1,000 / 5,000 stores?
That transition from one great prototype to hundreds or thousands of consistent executions is where the program gets difficult. TBG designs with production and rollout in mind from the beginning. TBG can prototype, engineer, produce, assemble, kit, warehouse, distribute, coordinate installation, and decommissioning; so decisions made at the prototype stage are tested against what happens downstream.
How do I choose a retail display vendor that won’t let me down during rollout?
look beyond the rendering and ask what happens after approval. Who owns engineering? Who checks the store conditions? Who validates the prototype? Who owns quality, packing, installation and the inevitable exception? TBG’s model is built around keeping those responsibilities connected rather than handing the program from vendor to vendor.
Who will help me manage all the complexity between concept and store execution?
TBG helps remove the friction between the idea and the retail floor. TBG connects design, engineering, production, logistics, and deployment in one system, so the decisions made at the beginning still work when the program reaches hundreds or thousands of stores. You bring us the idea, the business problem, or even the messy middle. We help turn it into something that can actually be built, scaled, deployed, and sustained in retail.